Luxe Manufactory provides products of high quality and makes every effort to ensure its products have no defects.
All Luxe Manufactory products come with a two year manufacturing warranty.
How to make a claim.
You will need:
- Purchaser's name, mailing address, email address, and a phone number.
- Copy of receipt or online order number (if purchased directly from Luxe Manufactory)
- Detailed description of the problem
- Сontact Luxe Manufactory by:
WhatsApp Business: +7 (499) 110-50-27
If service is needed Luxe Manufactory will, at its option, exchange or do the repairs free of charge.
Upon authorization of warranty service customers are responsible for securely packaging product. You will be responsible for the returned Products until they reach us.
Service center address: 119034 PER. POMERANTSEV, D. 7, kv. 19, Moscow, Russia
This warranty does not cover abuse, misuse, use in any manner for which is not designed, neglected, modification, damage inadvertently caused by the user, accidents and/or tampering.